ORDERS PEOPLE PROGRESS
From order received.
To invoice sent.
EDI and non-EDI order support that keeps
your retail operations moving.
Supporting workflows across
Amazon
Home Depot
Target
OUR SERVICES
Every step. One coordinated workflow.
Practical support for the daily tasks between receiving a retail order and submitting an invoice.
EDI setup & coordination
We coordinate EDI setup with your service providers and support the day-to-day flow of order information.
Order management
We review incoming orders against inventory information and handle order acceptance and acknowledgments.
Drop ship operations
We support Amazon and Home Depot drop ship workflows, from daily order handling to warehouse label coordination.
Shipping & labels
We prepare shipment records and routing requests, with carton, pallet, parcel and bill-of-lading labels as needed.
Tracking & confirmations
We update shipment records with tracking and PRO/BOL details and support shipment confirmations after dispatch.
Invoicing & QuickBooks
We support invoice submission through EDI or retailer workflows and invoice posting to QuickBooks.
OUR PROCESS
A clear path from order to invoice.
We coordinate the daily handoffs between your order systems, warehouse and shipping partners.
Receive & validate
Review order information and available inventory, then prepare the required acknowledgment.
Prepare & route
Create shipment information, prepare labels and coordinate routing requirements with the relevant teams.
Ship & confirm
Update tracking and shipment details and complete the required shipping confirmations.
Invoice & record
Submit the invoice through the relevant workflow and support posting to QuickBooks where agreed.
ABOUT DSA TECH SOLUTIONS
An extension of your operations team.
We help brands navigate the complexities of retail order operations — EDI and non-EDI — with practical support, clear communication and a focus on getting it right.
Retail workflow knowledge
We understand retailer requirements and the details that matter.
Connected coordination
We work with your internal team and trading partners as one.
Careful execution
We focus on accuracy, compliance and consistent follow-through.
FAQ
Common questions. Straight answers.
Can you support non-EDI orders?
Yes. Our services include non-EDI order workflows such as Amazon Vendor Central and drop ship order processing. We can discuss the specific tasks and systems your business uses.
Which shipping documents can you handle?
Our services include SSCC carton and pallet labels, parcel labels, bills of lading and routing-related shipment information. The documents required depend on your retailer and shipping workflow.
How do we get started?
Tell us which retailers or order channels you work with, the tools you use and where you need support. We can then discuss a suitable scope of work.
GET IN TOUCH
Let’s simplify your order operations.
Tell us where your workflow needs support.
info@dssynergytech.com